Regarding sales support－FAQ

Regarding sales support



1.Can you explain the feature of item and choose suitable one ?

Yes, we can. Please contact local distributor or us directly.

2.Can I send you question from web site ?

Yes, you can. Please let us know your question from the below inquiry form. 続きはこちら

3.Can I ask you to repair Nabeya's item?

Repairing only for selling item is available. Please contact local disctributor at first. 続きはこちら

4.In case of repairing, where should I send the item?

Please send them to our head office located in Gifu, Japan.

5.How can I get Nabeya's catalogue?

Please ask local distributor.

6.Is there English or Chinese catalogue?

English or Chinese catalogue is covering for some part of Nabeya item. Please contact local distributor as first. 続きはこちら

7.Can I download CAD data ?

CAD data can be downloaded from each product page. In addition, multiple data can be downloaded at the same time by searching order no. 続きはこちら

8.What type of CAD data can I download?

2D data which is DXF and 3D data which is STEP can be downloaded. Please let us know from the below inquiry form, if IGES data is needed. 続きはこちら

9.Please let me know how to check the stock status on WEB site.

Stock status can be checked from each product page. In addition, the stock status for multiple item can be checked by searching order no. 続きはこちら

10.Can I know how to use product on WEB site?

Please check the application from movie channel.

11.I can find 2 types of order no. (5 digits or 6 digits). Do they indicate same product?

They indicate same product. The order no. changed to 6 digits from 5 digits, when new general catalogue No.216 was published. (Ex: LT5AU100 Previ... 続きはこちら

12.Can you manufacture special type depending on my request?

Special items can be manufactured depending on product and quantity. Pleace contact local distributor and let them know what you request. 続きはこちら

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